IMPORTANT! Make sure you select 'Prices excl. VAT' in the top menu aboveHow to Order
www.hippstory.com consists of two webshops in one – one for private customers and one for wholesale customers. When you first come to www.hippstory.com you are in the private customer webshop. To get to the wholesale webshop, click on the pink button in the top menu, then log in if you are already registered or click 'Register as customer'
. Choose 'Business Customer' and fill in your details. Click 'Send' – and you are logged in as wholesaler and inside the wholesale webshop. The prices in the wholesale webshop are 2,5 x less than in the private webshop, and all the items are sold in packs of 5, 10 or 20. You may shop directly or browse around (if you click on 'ALL PRODUCTS' in the left hand menu you can see the complete range) and then email your order to firstname.lastname@example.org, but please note that webshop orders are processed faster than email orders.
The wholesale webshop is normally more up to date than our whoelsale catalogue, but if you prefer to download a wholesale pdf catalogue, there is a link at the bottom of this page.Payment
* Card Payment. There is no minimum order value when you pay with card directly, you can order as little as you like! By choosing to pay by card you save money and time as you don't have to make an (international) bank transfer. Payed orders are processed before invoice orders.
* Invoice Payment. Minimum order 3000 SEK / 300€ / £300 (excluding shipping and VAT). You automatically receive an order confirmation email and this email is also your PRO FORMA INVOICE, where you can read clearly the order sum and how to pay it. Payments are made by international bank transfer to our SEB bank account. For UK customers we have a UK bank account. Please note that we will ship your order AFTER we have received the payment (please select Swedish language in the top menu for Sweden terms and conditions which are different).
The maximum order you can place on the webshop is 30.000 SEK / 3.400€ / £
2.800. Larger orders need to be placed via email to email@example.com.
All of Hipp!s products are more or less hand made and we only keep small stocks, so the lead time is 3–6 weeks. Often we are able to deliver within 2 weeks, but you need to calculate 6 weeks. Please email firstname.lastname@example.org if you wish to find out a more precise current lead time on specific products.
We usually ship via DHL within Europe and via Posten, the Swedish Postal Service, to outside of Europe.
Our flat rate shipping costs are:
Within Sweden: 100 SEK / 11.40€ / £
FREE DELIVERY OVER 4000 SEK / 455€ / £
FREE to pick up the order in our Stockholm shop (Nytorgsgatan 36)
Within the EU: 195 SEK / 22€ / £
FREE DELIVERY OVER 5270 SEK / 600€ / £
Outside the EU: 530 SEK / 60€ / £50
For light small orders to outside the EU that fit in a padded envelope we have a special shipping rate:
195 SEK / 22€ / £
Please not that in cases of very heavy, shipping to very remote places or otherwise dear shipping to outside of Europe, we may need to charge more for the shipping. In that case we will get in touch as soon as possible after the order has been placed.VAT, Minimum Order and RRP
Make sure you select 'Prices excl. VAT' in the drop menu above when you are looking around in the shop! You will not pay VAT if you have a VAT registered company in another EU country or if you have a company outside the EU. VAT will only be added to your order if you have a company in Sweden or if you have a company in another EU country but are not VAT registered – then you pay 25% Swedish VAT on your order. IMPORTANT: at check out there is a field where you fill in your VAT number which it's important you fill in if you are VAT registered, otherwise the total will include VAT.
We ship to wholesale / business customers all over the world.
When you pay by card in the webshop we have no mimium wholesale order amount! To pay by pro froma invoice the minimum wholesale order value is 3000 SEK / 300€ / £300, excluding shipping and VAT.
The recommended retail price is 2,5 x the wholesale price excluding VAT for each item.Disclaimer
A lot of our products are partly hand made so we reserve ourselves againts minor imperfections. The products may vary in colour and somewhat in shape. We resere ourseleves against price adjusments and technincal (and human!) errors on the website, webreaders, networks and servers. We reserve the right to correct images, texts and prices on the website. We reserve the right to be out of stock of products sold on the website. If you have ordered a product that is out of stock, we will notify you and give you the option to either wait until it's back in stock, receive another item of a similar price or a refund / credit note.
THERE ARE NO EXCEPTIONS MADE TO ANY OF THE TERMS IN THIS TEXT.